Privacy Policy

Effective Date: January 1, 2026

At Mystik Music, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose the personal information we obtain through your use of the Mystik Music website located at www.mystikmusic.com (the “Website”). By accessing or using the Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Website.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you voluntarily provide it to us, such as when you:

  • Create an account or log in through our event planning portal (hosted at tools.mystikmusic.com, powered by DJ Event Planner);
  • Submit a booking request or check-availability form on our Website;
  • Contact us with inquiries or requests for information;
  • Participate in surveys, contests, or promotions.

The types of personal information we may collect include:

  • Name, email address, telephone number, event date, and event details;
  • Account credentials and information stored in your event planning portal;
  • IP address, device information, and browsing behavior.

1.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Website. This may include your IP address, browser type, operating system, referring URLs, and pages visited. Cookies are small files stored on your device that allow us to recognize your device and provide you with a personalized experience.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, disabling cookies may affect the functionality of the Website.

1.3 Google Analytics 4 (GA4)

This Website uses Google Analytics 4, a web analytics service provided by Google LLC (“Google”). GA4 uses first-party cookies and similar technologies to help us analyze how visitors use the Website. GA4 does not store full IP addresses; IP anonymization is applied by default.

Google Signals

We have enabled Google Signals, which allows Google to associate your visit data with information from your Google account (if you are signed in and have enabled Ads Personalization). This enables cross-device reporting and remarketing audiences. Google Signals data collection is active in all supported regions.

Granular Location and Device Data

We collect granular location (city-level) and device data through Google Analytics to better understand regional visitor patterns and optimize the Website experience across devices. This collection is active in all supported regions.

Ads Personalization

Ads personalization is enabled for this property, which means Google Analytics audiences and events may be shared with linked Google Ads accounts to deliver more relevant advertising. You can manage your ads personalization preferences through your Google Ad Settings.

User-Provided Data Collection

We have enabled automatic detection of user-provided data (such as email addresses entered into forms) by the Google tag. This data is collected in hashed form and may be used for measurement and conversion purposes.

Data Retention

Event-level data in Google Analytics is retained for 2 months. User-level data is retained for 14 months and resets with each new visit.

Opting Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. To opt out of Google Signals and ads personalization, adjust your settings in your Google Ad Settings. For more information on Google’s privacy practices, visit Google’s Privacy Policy.

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

  • To respond to your booking requests and inquiries and provide you with information about our services;
  • To send you follow-up communications related to your inquiry;
  • To personalize your experience on our Website and improve our services;
  • To detect and prevent fraud and ensure the security of our Website;
  • To conduct analytics and understand usage patterns of our Website.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing our services. For example, our event planning portal is powered by DJ Event Planner, a third-party platform hosted at tools.mystikmusic.com, which stores and processes account information, event details, and related data on our behalf. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
  • Analytics and Advertising Providers: We share usage data with Google Analytics 4 (including via Google Signals) to understand how visitors interact with our Website and to support remarketing and ads personalization through linked Google Ads accounts.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

6. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete the information from our records.

7. Your Choices and Rights

You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving marketing communications from us by following the instructions in the communications or contacting us directly.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. Your continued use of the Website after the posting of any modifications constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at john.ley@mystikmusic.com.

By accessing or using the Mystik Music website, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.